KYFLIE – B2B Terms & Conditions
Seller: KYFLIE – SYLS – SAS – au capital de 50.000 euros – 8 Rue des Primeurs, 82000 Montauban – 851 606 699 RCS Montauban
These Terms and Conditions of Sale (“T&Cs”) apply to sales of KYFLIE products to business customers (“Customer”) via the B2B website.
1) Scope – Acceptance
Any order implies full acceptance of these T&Cs, which prevail over Customer’s terms unless expressly agreed in writing by Seller.
2) Products – Availability
Pictures and descriptions are for information only. Offers are subject to stock availability. Seller may make non-material changes (updates, packaging, colors).
3) Orders
Orders are binding upon validation/confirmation. Seller may refuse an order in case of anomaly, incomplete information, prior dispute, or overdue payments.
4) Prices
Prices are in euros excluding VAT. VAT and any applicable charges are added at checkout / on the invoice.
5) Delivery – Area – Free Shipping Threshold – Shipping Fees
5.1 Delivery area: European Union only, excluding Switzerland and excluding the United Kingdom (UK).
5.2 Free standard shipping: for any order ≥ EUR 250 ex. VAT, delivered to one address
5.3 If threshold not met: flat-rate shipping fee of EUR 20 ex. VAT per order (standard delivery, one address).
5.4 Lead times: indicative only. Delays do not entitle Customer to cancel, penalties, or deductions unless agreed in writing.
6) Inspection – Claims – Returns
Customer must inspect shipments upon delivery and record any visible issues on the carrier’s delivery note.
Any claim (damage, shortage, non-conformity) must be notified in writing within 8 days from delivery, with supporting evidence (photos, delivery note, batch/lot).
Returns require Seller’s prior written approval (RMA) and products must be in original packaging and resalable condition, unless a defect is acknowledged.
7) Payment (Prepayment – Before Dispatch)
Unless otherwise agreed in writing, payment is due before dispatch:
- Credit/debit card via the website, or
- Bank transfer (shipment occurs after cleared funds are received).
8) Warranty
For an acknowledged defect, Seller may repair, replace, or refund at its option. Exclusions include normal wear, misuse, improper storage, modification, accident, negligence.
9) Risk of Loss
Unless agreed otherwise in writing, risk transfers to Customer upon handover to the carrier.
10) Retention of Title
Title remains with Seller until full payment (principal and ancillary sums). Seller may reclaim goods in case of non-payment.
11) Liability – Limitation
Seller is liable only for direct damages. Indirect damages (loss of profit, business interruption, reputation, etc.) are excluded. Seller’s aggregate liability is capped at the ex. VAT amount paid for the relevant order, except where mandatory law provides otherwise.
12) Governing Law – Jurisdiction
These T&Cs are governed by French law. Exclusive jurisdiction lies with the competent courts where Seller has its registered office, subject to mandatory rules.