Kyflie – Privacy Policy

Who are we?

Kyflie
Harnesses, belts and canicross leashes

Head Office: 8 Rue des Primeurs – 82000 Montauban – France

Our website address is: www.kyflie-pro.com

Use of collected personal data

When you create an account and place an order on our website, we ask you to provide information including your first and last name, billing address, delivery address, telephone number, email address and payment details.

This information is used to:

– communicate with you: order confirmation, invoice, refunds and returns
– process your orders: payment, delivery, fraud prevention

We store this information for as long as we need it for the purpose for which we collect and use it.

Cookies

When you visit the website, we set a cookie to record your screen preferences. The lifetime of a screen option cookie is one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. YouTube or Vimeo videos, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with these embedded contents if you have an account logged in on their website.

Audience statistics and metrics

We do not use any audience measurement tools.

Use and disclosure of your personal data

We share your payment details with our payment gateway STRIPE when you place an order on our website and your delivery details with our carriers.

How long we keep your data

Data related to online sales is stored for 6 years after the last order.

Your rights regarding your data

You may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Contact details

For any enquiries regarding privacy, please contact our Data Protection Officer at the following address: contact@kyflie-pro.com

How we protect your data

Your data is protected by encryption and our teams have been trained in data protection.

Procedures implemented in the event of a data leak

An internal notification system has been set up in the event of a potential data leak.